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Press Release
Groups Call for New Privacy Agency to Replace FTC - Ensure Role for States' Protections
Curbing Companies’ Bad Behavior Will Require Stronger Data Privacy Laws and a New Federal Data Privacy Agency Federal Privacy Laws Are Antiquated and Need Updating; New Data Privacy Legislation Must Include Civil Rights Protections and Enhanced Punishments for Violations Jan. 17, 2019 Contact: Don Owens, dowens@citizen.org (link sends e-mail), (202) 588-7767 Jeffrey Chester, jeff@democraticmedia.org (link sends e-mail), (202) 494-7100 WASHINGTON, D.C. – U.S. data privacy laws must be overhauled without pre-empting state laws and a new data privacy agency should be created to confront 21st century threats and address emerging concerns for digital customers, consumer and privacy organizations said today as they released a framework (link is external) for comprehensive privacy protection and digital rights for members of Congress. “Big Tech is coming to Washington looking for a deal that affords inadequate protections for privacy and other consumer rights but pre-empts states from defending their citizens against the tech companies’ surveillance and misuse of data,” said Robert Weissman, president of Public Citizen. “But here’s the bad news for the tech giants: That deal isn’t going to fly. Instead, the American people are demanding – and intend to win – meaningful federal restraints on tech company abuses of power that also ensure the right of states to craft their own consumer protections.” From the Equifax data breach to foreign election interference and targeted digital ads based on race, health and income, it’s clear that U.S. consumers face a crisis of confidence born from federal data privacy laws that are decades out of date and a lack of basic protections afforded them by digital conglomerates. These corporations, many of which dominate online spaces, are far more interested in monetizing every key stroke or click than protecting consumers from data breaches. For that reason, federal and state authorities must act, the groups maintain. The groups will push for federal legislation based on a familiar privacy framework, such as the original U.S. Code of Fair Information Practices and the widely followed Organization for Economic Cooperation and Development Privacy Guidelines. These frameworks should require companies that collect personal data and rights for individuals to: Establish limits on the collection, use and disclosure of sensitive personal data; Establish enhanced limits on the collection, use and disclosure of data of children and teens; Regulate consumer scoring and other business practices that diminish people’s physical health, education, financial and work prospects; and Prohibit or prevent manipulative marketing practices. The groups are calling for federal baseline legislation and oppose the pre-emption of state digital privacy laws. States have long acted as the “laboratories of democracy” and must continue to have the power to enact appropriate protections for their citizens as technology develops, the groups say. “Black communities should not have to choose between accessing the Internet and the right to control our data,” said Brandi Collins-Dexter, senior campaign director at Color Of Change. “We need privacy legislation that holds powerful corporations accountable for their impacts. Burdening our communities with the need to discern how complex terms of service and algorithms could harm us will only serve to reinforce discriminatory corporate practices. The privacy protection and digital rights principles released today create an important baseline for proactive data protections for our communities.” “For years now, Big Tech has used our sensitive information as a cash cow,” said Josh Golin, executive director of Campaign for a Commercial-Free Childhood. “Each innovation – whether it’s talking home assistants, new social media tools or software for schools – is designed to spy on families and children. We desperately need both 21st century legislation and a new federal agency with broad enforcement powers to ensure that children have a chance to grow up without their every move, keystroke, swipe and utterance tracked and monetized.” The United States is woefully behind other nations worldwide in providing these modern data protections for its consumers, instead relying solely on the Federal Trade Commission (FTC) to safeguard consumers and promote competition. But corporations understand that the FTC lacks rulemaking authority and that the agency often fails to enforce rules it has established. “The FTC has failed to act,” said Caitriona Fitzgerald, policy director at the Electronic Privacy Information Center. “The U.S. needs a dedicated data protection agency.” Alternately, many democratic nations like Canada, Mexico, the U.K., Ireland and Japan already have dedicated data protection agencies with independent authority and enforcement capabilities. Groups that have signed on to the framework include Berkeley Media Studies Group, Campaign for a Commercial-Free Childhood, Center for Digital Democracy, Center for Media Justice, Color of Change, Consumer Action, Consumer Federation of America, Defending Rights & Dissent, Electronic Privacy Information Center, Media Alliance, Parent Coalition for Student Privacy, Privacy Rights Clearinghouse, Privacy Times, Public Citizen, Stop Online Violence Against Women and U.S. PIRG. Read the groups’ proposal below. ### -
Press Release
Google Play Store Apps for Kids Threatens Privacy and Poses Other Harms - Groups call for FTC Action to Protect Children and Families
Contact: David Monahan, CCFC (david@commercialfreechildhood.org (link sends e-mail); 617-896-9397)Jeff Chester, CDD (jeff@democraticmedia.org (link sends e-mail); 202-494-7100)Apps which Google rates as safe for kids violate their privacy and expose them to other harmsAdvocates, lawmakers call on FTC to address how Google’s Play Store promotes children’s games which violate kids’ privacy law, feature inappropriate content, and lure kids to watch ads and make in-app purchases BOSTON, MA and WASHINGTON, DC — December 19, 2018 — Today, a coalition of 22 consumer and public health advocacy groups led by Campaign for a Commercial-Free Childhood (CCFC) and Center for Digital Democracy (CDD) called on the Federal Trade Commission (link is external) (“FTC”) to investigate and sanction Google for the deceptive marketing of apps for young children. Google represents that the apps in the “Family” section of the Google Play Store are safe for children, but the apps often violate federal children’s privacy law, expose children to inappropriate content, and disregard Google’s own policies by manipulating children into watching ads and making in-app purchases.The Play Store is Google’s one-stop shop for Android apps, games, and entertainment. Apps in the “Family” section are promoted with a green star and, in some cases, a recommended age, like “Ages 5 & Under,” or “Ages 6-8.” Google is aware from several recent academic studies that many of the apps in this section are a threat to children’s privacy and wellbeing, yet it continues to promote them with these kid-friendly ratings.“The business model for the Play Store’s Family section benefits advertisers, developers, and Google at the expense of children and parents,” said CCFC’s Executive Director Josh Golin. “Google puts its seal of approval on apps that break the law, manipulate kids into watching ads and making purchases, and feature content like kids cleaning their eyes with sharp objects. Given Google’s long history of targeting children with unfair marketing and inappropriate content, including on YouTube, it is imperative that the FTC take swift action.”Lawmakers echoed the call for FTC action. “We’re repeatedly confronted with examples of tech companies that are just not doing enough to protect consumer privacy – and I’m particularly concerned about what this failure means for our children,” said U.S. Senator Tom Udall (D-NM) regarding today’s action by the advocates. “When real-world products are dangerous or violate the law, we expect retailers to pull them off the shelves. Google’s refusal to take responsibility for privacy issues in their Play Store allows for app developers to violate COPPA, all while Google cashes in on our children’s activity. It is past time for the Federal Trade Commission to crack down to protect children’s privacy.”“Google’s dominance in the app market cannot come at the expense of its clear legal obligations to protect kids that use its products.” said David N. Cicilline (RI-01), the top Democrat on the House Antitrust Subcommittee, who raised his concerns about this issue when the Chairman of the FTC testified last week. “I am pleased that this coalition of consumer and children’s advocacy groups are urging the FTC to scrutinize whether Google is improperly tracking children and selling their data.”Google policies require apps in the Kids and Family section of its Play Store to be compliant with the Children’s Online Privacy Protection Act (COPPA). But, Google doesn’t verify compliance, so Play Store apps for children consistently violate COPPA. Many apps send children’s data unencrypted, while others access children’s locations or transmit persistent identifiers without notice or verifiable parental consent. Google has known about these COPPA violations since at least July 2017, when they were publicly reported by Serge Egelman, a researcher at the University of California, Berkeley Center for Long-Term Cybersecurity. Yet Google continues to promote such apps as COPPA-compliant.“Our research revealed a surprising number of privacy violations on Android apps for children, including sharing geolocation with third parties,” said Serge Egelman, a researcher at the University of California, Berkeley. “Given Google’s assertion that Designed for Families apps must be COPPA compliant, it’s disappointing these violations still abound, even after Google was alerted to the scale of the problem.”Google’s policies also require apps for children to avoid “overly aggressive” commercial tactics, but the advocates’ FTC complaint reveals that many popular apps feature ads that interrupt gameplay, are difficult to click out of, or are required to watch in order to advance in a game. In addition, games represented to parents as free often pressure children to make in-app purchases, sometimes going so far as to show characters crying if kids don’t buy locked items. The complaint also offers examples of multiple children’s apps that serve ads for alcohol and gambling, despite those ads being barred by Google’s Ad Policy.Other apps designated as appropriate for children are clearly not. Some contain graphic, sexualized images, like TutoTOONS Sweet Baby Girl Daycare 4 – Babysitting Fun, which has over 10 million downloads. Others model actively harmful behavior, like TabTale’s Crazy Eye Clinic, which teaches children to clean their eyes with a sharp instrument, and has over one million downloads."Parents who download apps recommended for ages 8 and under don’t expect their child to see ads which promote gambling, alcoholic beverages, or violent video games,” said Angela Campbell, Director of the Communications and Technology Clinic at Georgetown Law, which drafted the complaint. “But Google falsely claims that apps listed in the Family section only have ads which are appropriate for children. It’s important for the FTC to act quickly to protect children, especially in light of Google's dominance in the app market."The coalition has previously asked the FTC to investigate developers of children’s apps, citing research from the University of Michigan that revealed manipulative advertising is rampant in apps popular with preschoolers. Today’s complaint focuses on Google, whose misrepresentation and promotion of those apps has led to hundreds of millions of downloads.“Google (Alphabet, Inc.) has long engaged in unethical and harmful business practices, especially when it comes to children,” explained Jeff Chester, executive director of the Center for Digital Democracy (CDD). "And the Federal Trade Commission has for too long ignored this problem, placing both children and their parents at risk over their loss of privacy, and exposing them to a powerful and manipulative marketing apparatus. As one of the world’s leading providers of content for kids online, Google continues to put the enormous profits they make from kids ahead of any concern for their welfare," Chester noted. “It’s time federal and state regulators acted to control Google’s 'wild west' Play Store App activities.”Joining the Campaign for a Commercial-Free Childhood and the Center for Digital Democracy in signing today’s complaint to the FTC are Badass Teachers Association, Berkeley Media Studies Group, Color of Change, Consumer Action, Consumer Federation of America, Consumer Watchdog, Defending the Early Years, Electronic Privacy Information Center, Media Education Foundation, New Dream, Open MIC (Open Media and Information Companies Initiative), Parents Across America, Parent Coalition for Student Privacy, Parents Television Council, Peace Educators Allied for Children Everywhere (P.E.A.C.E.), Privacy Rights Clearinghouse, Public Citizen, the Story of Stuff, TRUCE (Teachers Resisting Unhealthy Childhood Entertainment), and USPIRG.In addition to filing an FTC complaint, CCFC has launched a petition (link is external) asking Google to adopt the Kids’ Safer App Store Standards, which would bar advertising in apps for kids under 5, limit ads in apps for kids 6 -12, bar in-app purchases, and require apps to be reviewed by a human before being included in the Kids and Family section of the Play Store.### -
Press Release
34 Civil Rights, Consumer, and Privacy Organizations Unite to Release Principles for Privacy Legislation
34 Civil Rights, Consumer, and Privacy Organizations Unite to Release Principles for Privacy Legislation Contact: Katharina Kopp (kkopp@democraticmedia.org (link sends e-mail)); 202-836 4621 Washington, DC ----- Today, 34 civil rights, consumer, and privacy organizations join in releasing public interest principles for privacy legislation (link is external), because the public needs and deserves strong and comprehensive federal legislation to protect their privacy and afford meaningful redress. Irresponsible data practices lead to a broad range of harms, including discrimination in employment, housing, healthcare, and advertising. They also lead to data breaches and loss of individuals’ control over personal information. Existing enforcement mechanisms fail to hold data processors accountable and provide little-to-no relief for privacy violations. The privacy principles outline four concepts that any meaningful data protection legislation should incorporate at a minimum: Privacy protections must be strong, meaningful, and comprehensive. Data practices must protect civil rights, prevent unlawful discrimination, and advance equal opportunity. Governments at all levels should play a role in protecting and enforcing privacy rights. Legislation should provide redress for privacy violations. These public interest privacy principles include a framework providing guidelines for policymakers considering how to protect the privacy of all Americans effectively while also offering meaningful redress. They follow three days of Federal Trade Commission hearings (link is external) about big data, competition, and privacy as well as the comment deadline on “Developing the Administration’s Approach to Privacy (link is external),” a request for comment from the National Telecommunications and Information Administration as the agency works to develop privacy policy recommendations for the Trump Administration, and ongoing work (link is external) at the National Institute for Standards and Technology to develop a privacy risk framework. The groups urge members of Congress to pass privacy legislation that ensures fairness, prevents discrimination, advances equal opportunity, protects free expression, and facilitates trust between the public and companies that collect their personal data. New America’s Open Technology Institute, Public Knowledge, Access Humboldt, Access Now, Berkeley Media Studies Group, Campaign for a Commercial-Free Childhood, Center for Democracy & Technology, Center for Digital Democracy, Center for Media Justice, Center on Privacy & Technology at Georgetown Law, Color of Change, Common Cause, Common Sense Kids Action, Consumer Action, Consumer Federation of America, Consumers Union, Customer Commons, Demand Progress, Free Press Action Fund, Human Rights Watch, Lawyers’ Committee for Civil Rights Under Law, Media Alliance, Media Mobilizing Project, National Association of Consumer Advocates, National Consumer Law Center, National Consumers League, National Digital Inclusion Alliance, National Hispanic Media Coalition, Oakland Privacy, Open MIC (Open Media and Information Companies Initiative), Privacy Rights Clearinghouse, Public Citizen, U.S. PIRG, and United Church of Christ, OC Inc. signed the principles. Additional local and national privacy advocates are encouraged to sign on. The following can be attributed to Eric Null, Senior Policy Counsel at New America’s Open Technology Institute: “For decades, privacy regulation has favored the company over the user -- companies set their own rules and users are left to fend for themselves. Worse, companies have even discriminated based on protected classes through algorithmic decision-making. Comprehensive privacy legislation must disrupt this status quo. Legislation that follows the public interest privacy principles will better protect users and give users more control over their data.” The following can be attributed to Allie Bohm, Policy Counsel at Public Knowledge: “It is imperative that any comprehensive privacy legislation reflect the concerns, interests, and priorities of actual human beings. Today, consumer protection, privacy, and civil rights groups come together to articulate those interests, priorities, and concerns. Importantly, these principles address the many harms people can experience from privacy violations and misuse of personal data, including enabling unfair price discrimination; limiting awareness of opportunities; and contributing to employment, housing, health care, and other forms of discrimination.” The following can be attributed to Amie Stepanovich, U.S. Policy Manager at Access Now: “From Europe to India to Brazil, data privacy legislation is becoming the norm around the world, and people in the United States are getting left behind. It is long past time that our legislators acted to protect people across the country from opaque data practices that can result in its misuse and abuse, and any acceptable package must start with these principles.” The following can be attributed to Josh Golin, Executive Director at Campaign for a Commercial-Free Childhood: “What big tech offers for ‘free’ actually comes at a high cost -- our privacy. Worst of all is how vulnerable kids are tracked online and then targeted with manipulative marketing. This has to stop. We need laws that will empower parents to protect their children’s privacy.” The following can be attributed to Joseph Jerome, Policy Counsel at Center for Democracy & Technology: “Debates about national privacy laws focus on how companies should implement Fair Information Practices. The operative word is ‘fair.’ When it comes to how companies collect, use, and share our data, too many business practices are simply unfair. Federal law must go beyond giving consumers more notices and choices about their privacy, and we think it is time for legislators in Congress to flip the privacy presumption and declare some data practices unfair.” The following can be attributed to Katharina Kopp, Director of Policy at Center for Digital Democracy: “To this day, U.S. citizens have had to live without effective privacy safeguards. Commercial data practices have grown ever more intrusive, ubiquitous and harmful. It is high time to provide Americans with effective safeguards against commercial surveillance. Any legislation must not only effectively protect individual privacy, it must advance equitable, just and fair data uses, and must protect the most vulnerable among us, including children. In other words, they must bring about real changes in corporate practices. We have waited long enough; the time is now.” The following can be attributed to Laura Moy, Executive Director at Center on Privacy & Technology at Georgetown Law: “Americans want their data to be respected, protected, and used in ways that are consistent with their expectations. Any new legislation governing commercial data practices must advance these goals, and also protect us from data-driven activities that are harmful to society. We need privacy to protect us from uses of data that exclude communities from important opportunities, enable faceless brokers to secretly build ever-more-detailed profiles of us, and amplify political polarization and hate speech.” The following can be attributed to Yosef Getachew, Director of Media and Democracy Program at Common Cause: “An overwhelming majority of Americans believe they have lost control over how their personal information is collected and used across the internet ecosystem. Numerous data breaches and abuses in data sharing practices, which have jeopardized the personal information of millions of Americans, have validated these fears. Our current privacy framework no longer works, and the lack of meaningful privacy protections poses a serious threat to our democracy. Companies can easily manipulate data to politically influence voters or engage in discriminatory practices. These principles should serve as a baseline for any comprehensive privacy legislation that guarantees all Americans control over their data.” The following can be attributed to James P. Steyer, CEO and Founder, at Common Sense: “Any federal legislation should provide for strong baseline protections, particularly for the most surveilled and vulnerable generation ever -- our kids. These principles reflect that as privacy, consumer, and civil rights advocates, we only want federal legislation that will move the ball forward in terms of protecting kids, families, and all of us.” The following can be attributed to Linda Sherry, director of national priorities at Consumer Action: “Our country has floundered far too long without strong federal regulations governing data collection, retention, use and sharing. These privacy principles, developed by a coalition of leading consumer, civil rights and privacy organizations, are offered as a framework to guide Congress in protecting consumers from the many harms that can befall them when they are given little or no choice in safeguarding their data, and companies have few, if any, restrictions on how they use that information.” The following can be attributed to Susan Grant, Director of Consumer Protection and Privacy at Consumer Federation of America: “We need to move forward on data protection in the United States, from a default that allows companies to do what they want with Americans’ personal information as long as they don’t lie about it, to one in which their business practices are aligned with respect for privacy rights and the responsibility to keep people’s data secure.” The following can be attributed to Katie McInnis, Policy Counsel for Consumers Union, the advocacy division of Consumer Reports: “As new data breaches are announced at an alarming rate, now is the time to protect consumers with strong privacy laws. We need laws that do more than just address broad transparency and access rights. Consumers deserve practical controls and robust enforcement to ensure all of their personal information is sufficiently protected.” The following can be attributed to Gaurav Laroia, Policy Counsel at Free Press Action Fund: “The public has lost faith in technology companies' interest and ability to police their own privacy and data usage practices. It’s past time for Congress to pass a strong law that empowers people to make meaningful choices about their data, protects them from discrimination and undue manipulation, and holds companies accountable for those practices.” The following can be attributed to David Brody, Counsel & Senior Fellow for Privacy and Technology at the Lawyers’ Committee for Civil Rights Under Law: “Protecting the right to privacy is essential to protecting civil rights and advancing racial equity in a modern, Internet-focused society. Privacy rights are civil rights. Invasive profiling of online activity enables discrimination in employment, housing, credit, and education; helps bad actors target voter suppression and misinformation; assists biased law enforcement surveillance; chills the free association of advocates; and creates connections between hateful extremists exacerbating racial tensions.” The following can be attributed to Tracy Rosenberg, Executive Director at Media Alliance: “After a flood of data breaches and privacy violations, Americans overwhelmingly support meaningful protections for their personal information that are not written by, for and in the interests of the data collection industry. These principles start to define what that looks like.” The following can be attributed to Francella Ochillo, Vice President of Policy & General Counsel at National Hispanic Media Coalition: “For years, tech platforms have been allowed to monetize personal data without oversight or consequence, losing sight of the fact that personal data belongs to the user. Meanwhile, Latinos and other marginalized communities continue to be exposed to the greatest risk of harm and have the fewest opportunities for redress. The National Hispanic Media Coalition joins the chorus of advocates calling for a comprehensive regulatory framework that protects a user’s right to privacy and access as well as the right to be forgotten.” The following can be attributed to JP Massar, Organizer at Oakland Privacy: “We must not only watch the watchers, and regulate the sellers of our information. We must begin to unravel the information panopticon that has already formed. This is a start.” The following can be attributed to Robert Weissman, President at Public Citizen: “Internet privacy means control. Either we get to control our own lives as lived through the Internet, or the Big Tech companies do. That's what is at stake in whether the U.S. adopts real privacy protections.” The following can be attributed to Ed Mierzwinski, Senior Director for Consumer Programs at U.S. PIRG: “The big banks and the big tech companies all say that they want a federal privacy law, but the law that their phalanx of lobbyists seeks isn’t designed to protect consumers. Instead, it’s designed to protect their business models that treat consumers as commodities for sale; it fails to guarantee that their secret sauce big data algorithms don’t discriminate; it eliminates stronger and innovative state laws forever and it denies consumers any real, enforceable rights when harmed. We can’t allow that.” You may view the privacy principles (link is external) for more information. -
Press Release
Advocates ask FTC to investigate apps which manipulate kids
Popular games for kids 5 and under lure them to watch ads and make in-app purchases
A coalition of 22 consumer and public health advocacy groups called on the Federal Trade Commission (“FTC”) to investigate the preschool app market. The advocates’ letter urges the FTC to hold app makers accountable for unfair and deceptive practices, including falsely marketing apps that require in-app purchases as “free” and manipulating children to watch ads and make purchases. The complaint was filed in conjunction with a major new study that details a host of concerning practices in apps targeted to young children. The study (link is external) (paywall), “Advertising in Young Children’s Apps,” was led by researchers at University of Michigan C.S. Mott Children’s Hospital, and examined the type and content of advertising in 135 children’s apps. -
Media Advisory – Save the Date FOR IMMEDIATE RELEASE October 3, 2018 Contact: Jeff Chester jeff@democraticmedia.org (link sends e-mail) COPPA--Protecting Children’s Privacy Online for 20 Years Sen. Ed Markey, Advocates and Experts Celebrate COPPA as they focus on future challenges posed by the digital marketplace October 17th, Capitol Hill, Open to Public Washington, D.C. To mark the 20th anniversary of the 1998 Children’s Online Privacy Protection Act (COPPA), Senator Edward J. Markey (DMA) —its principal congressional sponsor—will be joined by key representatives from the consumer, child advocacy, and privacy groups involved in implementing the law, at a public forum on Wednesday, October 17 from 12:30-3:30 pm in Room 385 of the Senate Russell Office Building (SR-385). Senator Markey will deliver a keynote speech followed by two panels featuring representatives from Electronic Privacy Information Center, Campaign for Commercial Free Childhood, Common Sense Media, Center for Digital Democracy, Color of Change, and Institute for Public Representation (Georgetown University Law Center), among others. Prof. Kathryn C. Montgomery, who spearheaded the public campaign that led to COPPA, will moderate. “COPPA is the nation’s constitution for children’s communication. For 20 years it has shielded our nation’s children from invasive practices and encroaching actors on the internet,” Sen. Markey noted. “It puts children and families in control and holds violators accountable when they compromise kids’ privacy. As we celebrate the 20th anniversary of COPPA, we must look to the future.” In addition to discussing COPPA’s impact, speakers will explore the expanding interactive and data-driven world young people face today, which is being transformed by a host of powerful technologies, such as artificial intelligence, virtual reality, and internet-connected toys. “In 2018, children grow up in an increasingly connected and digital world with ever-emerging threats to their sensitive personal information,” explained Sen. Markey. “Two decades after the passage of this bedrock law, it is time to redouble our efforts and safeguard the precious privacy of our youngest Americans.” The event is free and open to the public, but seating is limited. Lunch will be served. Please RSVP to jeff@democraticmedia.org (link sends e-mail).
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October 1, 2018 Chairman John Thune Ranking Member Bill Nelson Senate Commerce Committee Washington, DC Dear Chairman Thune and Ranking Member Nelson, We appreciate your interest in consumer privacy and the hearing you convened recently to explore this topic. Still, our concerns remain that the hearing, with only industry representatives, was unnecessarily biased. Many of the problems consumers face, as well as the solutions we would propose, were simply never mentioned. There is little point in asking industry groups how they would like to be regulated. None of the proposals endorsed by the witnesses yesterday would have any substantial impact on the data collection practices of their firms. Such regulation will simply fortify business interests to the detriment of online users. And the absence of consumer advocates at the first hearing was also missed opportunity for a direct exchange about points made by the industry witnesses. We understand that you are planning to hold a second hearing in early October. In keeping with the structure of the first hearing, we ask that you invite six consumer privacy experts to testify before the Committee. We would also suggest that you organize an additional panel with other experts and enforcement officials, including Dr. Jelenik, the Chair of the European Data Protection Board, as well as State Attorneys General, who are now on the front lines of consumer protection in the United States. Thank you for your consideration of our views. We look forward to working with you. Sincerely, Access Humboldt Access Now Campaign for a Commercial-Free Childhood Center for Digital Democracy Common Sense Consumer Action Consumer Federation of America Customer Commons Digital Privacy Alliance Electronic Frontier Foundation EPIC Media Alliance National Association of Consumer Advocates New America's Open Technology Institute New York Public Interest Research Group (NYPIRG) Privacy Rights Clearing House U.S. Public Interest Research Group (U.S. PIRG) World Privacy Forum
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September 25, 2018 Contact: Jeff Chester-202-494-7100 David Monahan 617-896-9397 For Immediate Release Child Advocacy and Consumer Groups Tell FCC to Keep Key TV Safeguards for Children Overturning Children’s TV Act rules will harm kids and be a huge giveaway of public airwaves to broadcast and cable companies Three leading nonprofit groups working to advance the interests of children in the digital era told the Federal Communications Commission (FCC) that its plan to dismantle long-standing safeguards designed to ensure all children have access to quality TV programing will harm American kids. The proposal to jettison guidelines which require broadcast TV stations air a minimum of three hours a week of educational programming on their primary channel and additional programming on multicast channels would significantly reduce the availability of higher quality shows, they explained in a filing (link is external) today. “The FCC seeks to strip away one of the only federal rules that helps both children and parents,” explained Jeff Chester, executive director of the Center for Digital Democracy. Chester helped lead the campaign back in the 1990’s that led to the current CTA rules. “It is also one of the only concrete public-interest requirements that Congress mandated in exchange for free use of the public airwaves, which allow television stations to earn vast revenues from both advertising and fees paid by cable companies. Just as the GOP FCC majority did when it killed network neutrality, the commission only seems interested in protecting the interests of the big broadcast and cable companies,” Chester said. “The Commission’s proposal would effectively eliminate children’s programming on broadcast television, where at least there are some limits on commercialism,” said Campaign for a Commercial-Free Childhood executive director Josh Golin. "Internet and mobile platforms for children are rife with many types of unfair and deceptive marketing that aren’t allow on kids’ TV. Rather than facilitating a race to the bottom, the FCC should work with lawmakers and the FTC to develop cross-platform rules to ensure all children access to quality, commercial-free media regardless of the platforms and devices their families own.” Without citing any evidence about the quality, cost and availability of children’s educational programs delivered by other means, the FCC claims that because children can watch children’s educational programs on cable, YouTube, Netflix, Amazon and Hulu, commercial television stations should not be required to air children’s educational programming. But in comments drafted by the Georgetown Law Communications and Technology Clinic, the advocates note, “To use non-broadcast services, households must have access to cable or broadband service, and be able to afford subscription fees and equipment. Children who live in rural areas, or whose families are low-income, and cannot access or afford alternative program options, will be hurt the most” if the FCC proposal is adopted. The three groups—Center for Digital Democracy, Campaign for a Commercial-Free Childhood, and the Benton Foundation—pledged to educate the public, including parents, educators and concerned citizens, so they can raise concerns with the FCC and other policy makers. --30--
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CDD Releases E-Guide to Help Protect Voters From Online Manipulation and False News Washington, D.C.: September 12, 2018 To help fight online political misinformation and false news, which has already resurfaced in the 2018 midterm elections, CDD has produced a short e-guide to help voters understand how online media platforms can be hijacked to fan political polarization and social conflict. Enough Already! Protect Yourself from Online Political Manipulation and False News in Election 2018 describes the tactics that widely surfaced in the last presidential election, how they have evolved since, and deconstructs the underlying architecture of online media, especially social networks, that have fueled the rise of disinformation and false news. The e-guide tells voters what they can do to try to take themselves out of the targeted advertising systems developed by Facebook, Twitter, YouTube and other big platforms. The guide also describes the big picture issues that must be addressed to rein in the abuses unleashed by Silicon Valley’s big data surveillance economy and advertising-driven revenue machine. The e-guide is available for free download at the CDD web site. Journalists, activists and interested voters are urged to spread the guide to friends and colleagues. Contact: Jeff Chester, jeff@democraticmedia.org (link sends e-mail) 202-494-7100
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Press Release
Public Citizen and Center for Digital Democracy Release Sign-on Letter Urging Companies to Adopt Europe’s New Data Protection Rules
If Companies Can Protect User Data in Europe, They Can Protect It Everywhere
U.S. companies should adopt the same data protection rules that are poised to go into effect in the European Union on May 25, Public Citizen, the Center for Digital Democracy and Privacy International said today. -
Press Release
Consumer groups in the U.S. and EU urge Facebook to adopt the General Data Protection Regulation as a global baseline standard
In an open letter to Facebook's CEO Mark Zuckkerberg, members of the Transatlantic Consumer Dialogue urge the company "to confirm your company’s commitment to global compliance with the GDPR". -
Press Release
Advocates Say Google’s YouTube Violates Federal Children’s Privacy Law
Consumer, privacy and children’s groups file complaint urging FTC to stop most popular kids’ online video service from gathering children’s data
WASHINGTON, DC—April 9, 2018—Today, a coalition of leading U.S. child advocacy, consumer, and privacy groups represented by the Institute for Public Representation filed a complaint (link is external) urging the Federal Trade Commission (FTC) to investigate and sanction Google for violations of the Children’s Online Privacy Protection Act (COPPA) in operating YouTube. Google claims that YouTube is only for users 13 and up, despite being the most popular online platform for children, used by 80% of American children ages 6 to 12. The site features many programs designed and promoted for children and Google generates significant profits from kid-targeted advertising. The complaint says the FTC should subject Google to penalties, which could total in the billions of dollars. The Center for Digital Democracy (CDD), Campaign for a Commercial-Free Childhood (CCFC), and 21 other organizations demonstrated in their filing that Google, which owns YouTube, makes substantial profits collecting many types of personal information on kids on YouTube, including geolocation, unique device identifiers, mobile telephone numbers, and persistent identifiers used to recognize a user over time and across different websites or online services. Google collects this information without first providing direct notice to parents and obtaining their consent, and Google uses it to target advertisements to kids across the internet, including across devices. COPPA bars the operator of a website directed to children, or that has knowledge of children using it, from collecting and using such information without obtaining parental consent. CCFC’s Executive Director Josh Golin said, “For years, Google has abdicated its responsibility to kids and families by disingenuously claiming YouTube—a site rife with popular cartoons, nursery rhymes, and toy ads—is not for children under thirteen. Google profits immensely by delivering ads to kids and must comply with COPPA. It’s time for the FTC to hold Google accountable for its illegal data collection and advertising practices.” Child directed channels such as ChuChuTV Nursery Rhymes & Kids Songs (15.9 million subscribers and over 10 billion channel views) and LittleBabyBum (14.6 million subscribers and over 14 billion channel views) are among the most popular channels on YouTube. Major advertisers pay Google a premium to place their ads in a platform known as “Google Preferred,” which includes a “Parenting and Family” lineup comprised mostly of popular channels targeted to children. “Google has acted duplicitously by falsely claiming in its terms of service that YouTube is only for those who are age 13 or older, while it deliberately lured young people into an ad-filled digital playground,” said Jeff Chester of the Center for Digital Democracy. “Just like Facebook, Google has focused its huge resources on generating profits instead of protecting privacy.” Angela J. Campbell, counsel for CCFC and CDD, said: “Given the large number of children affected and the extent of YouTube’s COPPA violations, the FTC needs to impose large civil penalties to show it is serious about protecting children’s privacy online.” James P. Steyer, CEO of Common Sense, said: "Kids have been watching videos on YouTube for years, something the company has known, and profited off of, by targeting content and ads at children under 13. It is time for Google to be completely transparent with all the facts and institute fundamentally responsible new policies moving forward to protect the privacy of kids. We fully expect Google to work closely with advocates and reach out to parents with information about parental controls, content, and collection practices on YouTube so parents can make informed choices about what content they allow their kids to access and how to protect their privacy.” Katie McInnis, policy counsel for Consumers Union, said: “YouTube knows children are watching content on their site, and has created content channels specifically aimed at them, but does not appear to obtain the required parental consent before collecting information about them. Google has the responsibility to be COPPA-compliant and ensure that children can safely watch the programs designed and promoted for kids. These practices present serious concerns that warrant the FTC’s attention.” Groups signing on to the complaint to the FTC along with CDD and CCFC are: Berkeley Media Studies Group; Center for Media Justice; Common Sense; Consumer Action; Consumer Federation of America; Consumer Federation of California; Consumers Union, the advocacy division of Consumer Reports; Consumer Watchdog; Corporate Accountability; Defending the Early Years; Electronic Privacy Information Center (“EPIC”); New Dream; Obligation, Inc.; Parent Coalition for Student Privacy; Parents Across America; Parents Television Council; Privacy Rights Clearinghouse; Public Citizen; The Story of Stuff Project; TRUCE (Teachers Resisting Unhealthy Childhood Entertainment); and USPIRG. The complaint was drafted by the Communications & Technology Law Clinic in the Institute for Public Representation at Georgetown University Law Center. ### -
In a statement issued today, CDD, EPIC and a coalition of consumer groups have called on the Federal Trade Commission to determine whether Facebook violated a 2011 Consent Order (link is external) when it facilitated the transfer of personal data of 50 million Facebook users to the data mining firm Cambridge Analytica. The groups had repeatedly urged (link is external) the FTC to enforce its own legal judgements. "The FTC's failure to act imperils not only privacy but democracy as well," the groups warned.
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Press Release
Statement of Jeff Chester on plans by FCC to review 3-hour Children’s Educational TV Programming Rule
Broadcasters want to kill one of their only few public interest obligations: to air at least 3 hours of educational children’s programming a week. The FCC is engaged in another outrageous form of digital highway robbery—to steal from kids in order to allow TV giants to make even more profits from shows filled with commercials. Broadcasters now earn billions of dollars from their free public license to transit television—including getting access to invaluable cable TV channels. They are supposed to serve as a “Trustee” of the airwaves—not video programming bandits. Without their 3 hour kidvid requirement, broadcasters will able to reap the financial rewards without any real payback to the public. Millions of kids in the U.S. live in homes that can’t afford cable or broadband. Kidvid programming plays an important role providing access to some quality content for these children. The Pai FCC—as it’s done by killing network neutrality—is engaged in a slash and burn campaign when it comes to much needed public interest consumer protections for media. We will vigorously fight this cynical and harmful move by the FCC to place the interests of the TV lobby ahead of America’s children. CDD helped lobby in the 3-hour rule in the 1990s and plans to work with allies, such as Sen Ed Markey, to protect the interests of parents and children. -
Press Release
Death of Net Neutrality Will Spur Greater Loss of Digital Privacy, Further Content Consolidation & Control
Statement of Jeff Chester, CDD
The phone and cable lobby will use its new power over the Internet to further erode the privacy rights of Americans. Comcast, AT&T, and Verizon will be entirely free to tap into the data flowing from our mobile devices, PCs, gaming and streaming platforms and set-top boxes. These ISP giants have already built up a formidable (link is external) commercial data gathering and Big Data analytics infrastructure. Now they will expand their gathering of our personal information, inc. financial, health, media use, and also force competitors to share the data they collect. If you want ISPs to give you preferential treatment, content providers will be forced to give up your data, so phone and cable can further expand their ad revenues. Independent and small content companies—including non-commercial and diversely-owned services—will be pressed to consent to terms that favor the digital gatekeepers that control our broadband highway. The FCC’s Net Neutrality decision will trigger a powerful wave of consolidation and deal making that further reduces the range of content and services we should expect in the 21st Century (including for children). We also believe that Google, Facebook and other providers will likely make their peace with the big ISPs, creating a powerful alliance that controls the U.S.’s digital destiny. CDD will be a part of the collaborative work to address this. We urge everyone to also “follow the data” as they examine the digital marketing plans of Verizon, Comcast and AT&T (link is external). There they will find plenty of opportunity to educate the public about our digital future has been placed at great risk. -
Statement of Kathryn C Montgomery, Ph.D. Professor, School of Communication, American University Senior Consultant, Center for Digital Democracy December 4, 2017 In its first formal move to enter the children’s digital marketplace, Facebook has taken a responsible approach to this sensitive age group. It has created a “walled garden” messenger service designed exclusively for younger children; established strong parental controls; kept the service free of advertising; and restricted the use of many data collection and targeting practices that are employed routinely in its other services. The Children’s Online Privacy Protection Act (COPPA) – which we helped pass in 1998, and which was updated in 2012 – has established a strong framework for protecting children 12 and under from unfair data collection and targeting. However, additional safeguards are necessary to protect young people from powerful new forms of commercial surveillance in the Big Data and Internet-of-things era. By designing an ad-free and safe environment for children, Facebook is playing a leadership role in developing responsible corporate practices that could be the basis for industry-wide guidelines. But it is too early to understand fully how young people’s engagement with this new generation of digital interactive platforms will impact their psychosocial development. All stakeholders—including health professionals, educators, scholars, advocates, policymakers, and corporations — will need to monitor very closely how these services evolve. ---
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Press Release
Federal Election Commission (FEC) Must Hold Hearings on Role of Digital Media in Political Campaigns
The Center for Digital Democracy calls on the Federal Election Commission (FEC) to hold hearings examining the role that the Internet and related digital data applications now play in federal political campaigns. The public needs a better understanding of how contemporary digital practices in the “Big Data” era affect our electoral system. CDD also urges the FEC to begin a rulemaking to revise its regulations concerning disclaimers so the public has appropriate access to information regarding the operations of online ads and related content. “The FEC must hold hearings to examine how, in this era of “Big Data” and personalized digital marketing, the unrestricted use of consumer information for political targeting may threaten our democratic process,” said Katharina Kopp, policy director of the Center for Digital Democracy. “Political campaigns now have access to an array of details on individuals that wasn’t previously available, including what they do online and offline. As we witnessed last year, this new capability can be used to engage in online suppression tactics to dissuade individuals and groups from voting. We urge the FEC to examine how digital data-driven campaigns may disenfranchise communities of color and economically at risk individuals." --- For more information, please see the attached media advisory and comment by the CDD. -
Press Release
“Smartwatches” For Parents to Monitor Young Children Actually Pose a Danger to Kids’ Welfare—Report
Groups call for investigation and action by U.S. and EU Regulators, including FTC
WASHINGTON, DC – October 18, 2017—A number of brands of “smartwatches” intended to help parents monitor and protect young children have major security and privacy flaws which could endanger the children wearing them. A coalition of leading U.S. child advocacy, consumer, and privacy groups sent a letter to the Federal Trade Commission (FTC) today, asking the agency to investigate the threat these watches pose to children. Smartwatches for children essentially work as a wearable smartphone. Parents can communicate with their child through the mobile phone function and track the child’s location via an app. Some product listings recommend them for children as young as three years old. Groups sending the letter to the FTC are the Electronic Privacy Information Center (EPIC), the Center for Digital Democracy (CDD), the Campaign for a Commercial-Free Childhood (CCFC), the Consumer Federation of America, Consumers Union, Public Citizen, and U.S. PIRG. The advocacy groups are working with the Norwegian Consumer Council (NCC), which conducted research (link is external) showing that watches sold in the U.S. under the brands Caref and SeTracker have significant security flaws, unreliable safety features, and policies which lack consumer privacy protections. In the EU, groups are filing complaints in Belgium, Denmark, the Netherlands, Sweden, Germany, the UK, and with other European regulators. “By preying upon parents’ desire to keep children safe and, these smart watches are actually putting kids in danger,” said CCFC’s Executive Director Josh Golin. “Once again, we see Internet of Things products for kids being rushed to market with no regard for how they will protect children’s sensitive information. Parents should avoid these watches and all internetconnected devices designed for kids.” The NCC’s research showed that with two of the watches, a stranger can take control of the watch with a few simple steps, allowing them to eavesdrop on conversations the child is having with others, track and communicate with the child, and access stored data about the child’s location. The data is transmitted and stored without encryption. The watches are also unreliable: a geo-fencing feature meant to notify parents when a child leaves a specified area, as well as an “SOS” function alerting parents when a child is in distress, simply do not work. The manufacturers’ data practices also put children at risk. Some devices have no privacy policies at all, and the policies that do exist lack basic consumer protections, including seeking consent for data collection, notifying users of changes in terms, and allowing users to delete stored data. "The Trump Administration and the Congress must bring America’s consumer product safety rules into the 21st century,” said Jeff Chester of the Center for Digital Democracy. “In the rush to make money off of kids’ connected digital devices, manufacturers and retailers are failing to ensure these products are truly safe. In today’s connected world that means protecting the privacy and security of the consumer—especially of children. Both the FTC and the Consumer Product Safety Commission must be given the power to regulate the rapidly growing Internet of Things marketplace.” The Caref (branded Gator in Europe) and SeTracker smartwatches are available online through Amazon. The groups have asked the FTC to act quickly to investigate these products, and they advise parents to refrain from buying the products because of the danger they could pose to children. The NCC, which conducted the testing of the watches, advises consumers who have already purchased the watches to stop using them and uninstall the app. “The Federal Trade Commission must be proactive in protecting consumers—especially vulnerable young children—from harmful products that abuse technology for the sake of profit,” said Kristen Strader, Campaign Coordinator for Public Citizen. “Smartwatches and similar devices must be absolutely safe and secure before they are released to the public for sale.” Ed Mierzwinski, Consumer Program Director at U.S. PIRG, said, "Companies making any internet-connected devices, but especially for children, need to ensure that privacy and security are more than breakable — or worse, hackable — promises." Katie McInnis, technology policy counsel for Consumers Union, said, “When a company sells a smartwatch aimed at children, it must ensure the product is safe and secure. The FTC should launch an investigation into the privacy and security concerns surrounding these products to make sure families are safe.” The same trans-Atlantic coalition persuaded government authorities and retailers last December (link is external) that the internet-connected dolls Cayla and i-Que Robot were spying on children and threatening their welfare, and retailers removed the toys from store shelves. The FBI subsequently issued a warning to consumers (link is external) that internet-connected toys could put the privacy and safety of children at risk. --- For more information, please see the following: Letter to FTC by coalition of leading U.S. child advocacy, consumer, and privacy groups (link below) Press Release by US coalition of leading U.S. child advocacy, consumer and privacy groups (link below) #WatchOut Report by Norwegian Consumer Council (link below) Press Release by Norwegian Consumer Council (link below) #WatchOut English - YouTube (http://bit.ly/2ghNoD1 (link is external)) #WatchOut - longer video explainer on security flaws 4:30 mins - YouTube (http://bit.ly/2xLYSVv (link is external)) -
Press Release
Advocates Call on FCC to Protect Programming and Advertising Safeguards for Children's TV
Commission Must Reject TV Industry Proposal to Undermine Public Interest Obligations
WASHINGTON, D.C. – Advocates called today on the Federal Communications Commission (FCC) to reject an effort by major media companies to eliminate or weaken important rules for children’s television. The National Association of Broadcasters, Internet and Television Association (NCTA), CBS, Disney, Fox, Univision, and others have asked the FCC to significantly reduce advertising limits on children’s programming. Industry commenters also urged the FCC to reconsider rules that require broadcasters to provide quality educational programming as part of their obligation to serve the public interest. In comments filed today, Campaign for a Commercial-Free Childhood and the Center for Digital Democracy called on the FCC to reject industry proposals to repeal or modify the current rules. “The Trump Administration and the FCC should stand up for the rights of children and parents and reject this crass campaign by the broadcast lobby,” said Jeff Chester, executive director of the Center for Digital Democracy. “The broadcast industry receives billions of dollars in benefits from its free use of public resources, including invaluable rights to the airwaves. It is unconscionable that TV stations and networks want to kill off one of their few remaining obligations to the public.” In April, the FCC issued a public notice on its “Modernization of Media Regulation Initiative,” asking for suggestions about which of the FCC’s media-related rules should be modified or repealed. Media companies replied with a deregulation wish list that would allow them to use kids’ television programming to market directly to children. The major networks urged the FCC to relax its rules prohibiting product integration and product placement on kids’ shows, arguing that YouTube and other child-directed online services are not subject to those restrictions. Advocates responded by pointing out that internet and mobile providers are simply ignoring longstanding children’s media principles, which are based on child development, and that a lack of online regulation is not a good reason for the FCC to eliminate important safeguards for the millions of children who watch traditional TV. “It is extremely disappointing that broadcasters want to join the race to the bottom when it comes to exploiting children’s developmental vulnerabilities for profit,” said Josh Golin, executive director of the Campaign for a Commercial-Free Childhood. “Media companies want to gut longstanding safeguards because young people an incredibly lucrative market for advertisers. But research demonstrates that children are particularly vulnerable to marketing and benefit from rules that require ad limits and separation of programming and commercial content.” Advocates also oppose a request by the Internet and Television Association to repeal an FCC rule known as the “website display rule.” The FCC adopted this rule in 2004 to prohibit advertisers from engaging in “host-selling” to children, which the transition to digital broadcasting could otherwise allow. Angela J. Campbell, director of the Institute for Public Representation at Georgetown and counsel to some of the advocates, called the effort to repeal this rule disingenuous. “The media companies say the website display rule is unnecessary because television has rarely been used to interact and target advertising to children,” she said. “But at the same time, these companies engaging in a practice known as ‘programmatic marketing,’ which offers advertisers the ability to target ads to specific viewers of cable and broadcast television programming.” In addition, advocates oppose efforts by media companies to be relieved of their public interest obligation to provide educational programming for children, and to produce public reports to help the FCC determine whether that programming meets the obligations laid out in the Children’s Television Act. “The television industry made a commitment to serve the nation’s children by providing quality educational programs,” explained Professor Kathryn Montgomery of American University, who led the effort to strengthen the FCC’s rules on the Children’s Television Act. “However, broadcasters failed to live up to these minimal obligations and the FCC has been irresponsible in allowing the industry to evade one of its only remaining public interest requirements. Rather than considering elimination of these rules, the FCC (and Congress) should conduct an investigation into TV programming and advertising practices directed at children.” ---- The comments can be read via the attached PDF file below. -
Press Release
CDD Tells EU to End “Privacy Shield” deal with U.S., FTC cannot protect U.S. consumer privacy, let alone EU citizens
Review finds EU Citizens data at risk; lack of review by Commerce department and FTC.
The Center for Digital Democracy (CDD), a leading US NGO specializing in consumer data protection issues in the digital marketplace, is pleased to respond to the request that we provide information applicable to first annual review of the EUUS Privacy Shield. CDD has been assessing the Privacy Shield since it came into force in 2016, in part as a result of its work coordinating the activities from the US side of the Transatlantic Consumer Dialogue (TACD) working group on the Information Society. EU citizens and consumers who deal with companies enrolled in the Privacy Shield program confront a serious erosion of their data protection and privacy rights. The rights of EU citizens under the Privacy Shield program are not equivalent to how they would be protected by EU law. We urge the Commission and EU Data Protection Authorities to suspend the Privacy Shield in light of its lack of any policies, rules, or enforcement that would provide meaningful adequacy or equivalency. The Commission should insist that U.S. companies targeting EU citizens or consumers must operate under the forthcoming General Data Protection Regulation (GDPR) framework. For this submission, we reviewed the activities of several major U.S. companies enrolled in the Privacy Shield program, examining their submissions on the U.S. Commerce Department website (including descriptions of their activities, the link to and content of their privacy policy statements). We compared these statements to the actual data collection and use-related activities conducted by the companies, including their own descriptions of how they operationalize their business goals. We supplemented this analysis with the information that CDD extensively gathers on the commercial digital marketplace, such as automated “programmatic” decision making and other contemporary consumer-directed applications. --- For the full PDF of the letter, see attachment in link below. -
Press Release
Public Knowledge Joins Consumer Federation of America, Center for Digital Democracy and more in Complaint Urging FTC to Protect Consumer Privacy
Public Knowledge joined by the Consumer Federation of America, the Center For Digital Democracy, Consumer Action, Consumer Federation of California, and the Privacy Rights Clearinghouse writes a letter urging the Federal Trade Commission Acting Chairman, Maureen Ohlhausen, to protect consumer privacy. The letter is asking the FTC Chairwoman to publicly and expeditiously resolve a pending complaint concerning cable TV and satellite TV privacy. --- June 12, 2017 Maureen Ohlhausen Acting Chairman Federal Trade Commission 600 Pennsylvania Avenue, NW Washington, DC 20580 Dear Acting Chairman Ohlhausen: The Federal Trade Commission (FTC) has long protected consumer privacy, in tandem with other agencies, and you recently reiterated your dedication to protecting consumer privacy in the digital age through FTC enforcement. We therefore urge the FTC to quickly resolve the complaint filed one year ago by a coalition of consumer advocates. The complaint provides evidence that the nation’s cable and satellite providers have and continue to deceive consumers about their privacy practices by failing to provide adequate notice, in violation of Section 5 of the FTC Act. Since the complaint was filed, leading Internet Service Providers, cable and telephone companies have significantly expanded their ability to gather, analyze and make actionable data that is used to target subscribers, their families, and other consumers. --- See the link below for the full PDF of the complaint.