CDD

Publishings

  • In the aftermath of Google’s settlement with the FTC over its COPPA violations, some independent content producers on YouTube have expressed unhappiness with the decision. They are unclear how to comply with COPPA, and believe their revenue will diminish considerably. Some also worry that Google’s recently announced (link is external) system to meet the FTC settlement—where producers must identify if their content is child-directed—will affect their overall ability to “monetize” their productions even if they aren’t aiming to primarily serve a child audience. These YouTubers have focused their frustration at the FTC and have mobilized to file comments in the current COPPA proceedings (link is external). As Google has rolled out its new requirements, it has abetted a misdirected focus on the FTC and created much confusion and panic among YouTube content producers. Ultimately, their campaign, designed to weaken the lone federal law protecting children’s privacy online, could create even more violations of children’s privacy. While we sympathize with many of the YouTubers’ concerns, we believe their anger and sole focus on the FTC is misplaced. It is Google that is at fault here, and it needs finally to own up and step up. The truth is, it is Google’s YouTube that has violated the 2013 COPPA rule (link is external) pretty much since its inception. The updated rule made it illegal to collect persistent identifiers from children under 13 without parental consent. Google did so while purposefully developing YouTube as the leading site for children. It encouraged content creators to go all in and to be complicit in the fiction that YouTube is only for those whose age is 13 and above. Even though Google knew that this new business model was a violation of the law, it benefitted financially by serving personalized ads to children (and especially by creating the leading online destination for children in the U.S. and worldwide). All the while small, independent YouTube content creators built their livelihood on this illegitimate revenue stream. The corporate content brand channels of Hasbro, Mattel and the like, who do not rely on YT revenue, as well as corporate advertisers, also benefitted handsomely from this arrangement, allowing them to market to children unencumbered by COPPA regulations. But let’s review further how Google is handling the post-settlement world. Google chose to structure its solution to its own COPPA violation in a way that continues to place the burden and consequences of COPPA compliance on independent content creators. Rather than acknowledging wrong-doing and culpability in the plight of content creators who built their livelihoods on the sham that Google had created, Google produced an instructional video (link is external) for content creators that emphasizes the consequences of non-compliance and the potential negative impact on the creators’ monetization ability. It also appeared to have scared those who do not create “for kids” content. Google requires content creators to self-identify their content as “for kids,” and it will use automated algorithms to detect and flag “for kids” content. Google appears to have provided little useful information to content providers on how to comply, and confusion now seems rampant. Some YouTubers also fear (link is external) that the automated flagging of content is a blunt instrument “based on oblique overly broad criteria.” Also, Google declared that content designated as “for kids” will no longer serve personalized ads. The settlement and Google’s implementation are designed to assume the least risk for Google, while maximizing its monetary benefits. Google will start limiting the data it collects on made “for kids” content – something they should have done a long time ago, obviously. As a result, Google said it will no longer show personalized ads. However, the incentives for content creators to self-identify as “for kids” are not great, given that disabling (link is external) behavioral ads “may significantly reduce your channel’s revenue.” Although Google declares that it is “committed to help you with this transition,” it has shown no willingness to reduce its own significant cut of the ad revenue when it comes to children’s content. While incentives for child-directed content creators are high to mis-label their content, and equally high for Google to encourage them in this subterfuge, the consequences for non-compliance now squarely rest with content creators alone. Let’s be clear here. Google should comply with COPPA as soon as possible where content is clearly child- directed. Google has already developed a robust set of safeguards and policies (link is external) on YouTube Kids to protect children from advertising (link is external) for harmful products and from exploitative influencer marketing. It should apply the same protections on all child-directed content, regardless of which YouTube platform kids are using. When CCFC and CDD filed our COPPA complaint in 2018, we focused on how Google was shirking its responsibilities under the law by denying that portions of YouTube were child-directed (and thus governed by COPPA). The channels we cited in our complaint were not gray-area channels that might be child attractive but also draw lots of teen and adult viewers. Our complaint discussed such channels as Little Baby Bum, ChuChu TV Nursery Rhymes and Kids Songs, and Ryan’s Toy Reviews. We did not ask the FTC to investigate or sanction any channel owners, because Google makes the rules on YouTube, particularly with regard to personal data collection and use, and therefore it was the party that chose to violate COPPA. (Many independent content creators concur indirectly when they say that they should not be held accountable under COPPA. They maintain that they actually don’t have access to detailed audience data and do not know if their YouTube audience is under 13 at all. Google structures what data they have access to.) For other content, in the so-called “gray zone,” such as content for general audiences that children under 13 also watch, or content that cannot be easily classified, we need more information about Google’s internal data practices. Do content creators have detailed access to demographic audience data and are thus accountable, or does Google hold on to that data? Should accountability for COPPA compliance be shifted more appropriately to Google? Can advertising restrictions be applied at the user level once a user is identified as likely to be under thirteen regardless of what content they watch? We need Google to open up its internal processes, and we are asking the FTC to develop rules that share accountability appropriately between Google and its content creators. The Google settlement has been a significant victory for children and their parents. For the first time, Google has been forced to take COPPA seriously, a U.S. law that was passed by Congress to express the will of the majority of the electorate. Of course, the FTC is also complicit in this problem as it waited six years to enforce the updated law. They watched Google’s COPPA violations increase over time, allowing a monster to grow. What’s worse, the quality of the kids YouTube content was to most, particularly to parents, more than questionable (link is external), and at times even placed children seriously at risk (link is external). What parents saw in the offering for their children was quantity rather than quality content. Now, however, after six years, the FTC is finally requiring Google and creators to abide by the law. Just like that. Still, this change should not come as a complete surprise to content creators. We sympathize with the independent YT creators and understand their frustration, but they have been complicit in this arrangement as well. The children’s digital entertainment industry has discussed compliance with COPPA for years behind closed doors, and many knew that YouTube was in non-compliance with COPPA. The FTC has failed to address the misinformation that Google is propagating among content creators, its recent guidance (link is external) not withstanding. Moreover, the FTC has allowed Google to settle its COPPA violation by developing a solution that allows Google to abdicate any responsibility with COPPA compliance, while continuing to maximize revenue. It’s time for the FTC to study Google’s data practices and capabilities better, and squarely put the onus on Google to comply with COPPA. As the result of the current COPPA proceedings, rules must be put in place to hold platforms, like YouTube, accountable.
  • SUBJECT: CCFC and CDD statement on today’s YouTube inquiry by Senator Markey Campaign for a Commercial-Free Childhood and the Center for Digital Democracy, whose complaint led to the FTC settlement (link is external) which requires YouTube to change its practices to comply with federal children’s privacy law, applaud Senator Ed Markey for writing to Google (link is external) to inquire about YouTube’s child-directed advertising practices. “To its credit, Google has developed a robust set of safeguards and policies on YouTube Kids to protect children from advertising for harmful products and exploitative influencer marketing. Now that Google has been forced to abandon the fiction that the main YouTube platform is exclusively for ages 13 and up, it should apply the same protections on all child-directed content, regardless of which YouTube platform kids are using.” Josh Golin, Campaign for a Commercial-Free Childhood “Google should treat all children fairly on YouTube and apply the same set of advertising and content safeguards it has especially developed for YouTube Kids. When young people view child-directed programming on YouTube, they should also be protected from harmful and unfair practices such as ‘influencer’ marketing, exposure to ‘dangerous’ material, violent content, and exposure to food and beverage marketing.” Jeff Chester, Center for Digital Democracy
  • Press Release

    Grading Digital Privacy Proposals in Congress

    Which digital privacy proposals in Congress make the grade?

    Subject: Which digital privacy proposals in Congress make the grade? Nov. 21, 2019 Contact: David Rosen, drosen@citizen.org (link sends e-mail), (202) 588-7742 Susan Grant, sgrant@consumerfed.org (link sends e-mail), (202) 387-6121 Caitriona Fitzgerald, fitzgerald@epic.org (link sends e-mail), (617) 945-8409 Katharina Kopp, kkopp@democraticmedia.org (link sends e-mail), (202) 836-4621 Campaign for a Commercial-Free Childhood · Center for Digital Democracy · Color of Change · Consumer Federation of America · Consumer Action · Electronic Privacy Information Center · Parent Coalition for Student Privacy · Privacy Rights Clearinghouse · Public Citizen · U.S. PIRG NOTE TO REPORTERS Grading Digital Privacy Proposals in Congress When it comes to digital privacy, we’re facing an unprecedented crisis. Tech giants are spying on our families and selling the most intimate details about our lives for profit. Bad actors, both foreign and domestic, are targeting personal data gathered by U.S. companies – including our bank details, email messages and Social Security numbers. Algorithms used to determine eligibility for jobs, housing, credit, insurance and other life necessities are having disparate, discriminatory impacts on disadvantaged groups. We need a new approach. Consumer, privacy and civil rights groups are encouraged by some of the bills that recently have been introduced in Congress, many of which follow recommendations in the groups’ Framework for Comprehensive Privacy Protection and Digital Rights in the United States (link is external). The framework calls for baseline federal privacy legislation that: - Has a clear and comprehensive definition of personal data; - Establishes an independent data protection agency; - Establishes a private right of action allowing individuals to enforce their rights; - Establishes individual rights to access, control and delete data; - Puts meaningful privacy obligations on companies that collect personal data; - Requires the establishment of algorithmic governance to advance fair and just data practices; - Requires companies to minimize privacy risks and minimize data collection; - Prohibits take-it-or-leave-it or pay-for-privacy terms; - Limits government access to personal data; and - Does not preempt stronger state laws. Three bills attained the highest marks in the recent Privacy Legislation Scorecard (link is external) compiled by the Electronic Privacy Information Center (EPIC): - The Online Privacy Act (H.R. 4978 (link is external)), introduced by U.S. Reps. Anna Eshoo (D-Calif.) and Zoe Lofgren (D-Calif.), takes a comprehensive approach and is the only bill that calls for a U.S. Data Protection Agency. The bill establishes meaningful rights for individuals and clear obligations for companies. It does not preempt state law, but it lacks explicit anti-preemption language, which would make it more effective. - The Mind Your Own Business Act (S. 2637 (link is external)), introduced by U.S. Sen. Ron Wyden (D-Ore.), requires companies to assess the impact of the automated systems they use to make decisions about consumers and how well their data protection mechanisms are working. It has explicit anti-preemption language and holds companies accountable when they fail to protect privacy. The private right of action should be broader, and the bill needs clear limits on data uses. - The Privacy Rights for All Act (S. 1214 (link is external)), introduced by U.S. Sen. Ed Markey (D-Mass.), has important provisions minimizing data collection and delinking user identities from collected data, and prohibits bias and discrimination in automated decision-making. It also includes a strong private right of action and bans forced arbitration for violations. It does not preempt state law, but it lacks explicit anti-preemption language, which would make it more effective. Two bills are plainly anti-privacy. The Information Transparency & Personal Data Control Act (H.R. 2013 (link is external)), introduced by U.S. Rep. Suzan DelBene (D-Wash.), falls woefully short. It provides few protections for individuals, contains overly broad exemptions and preempts stronger state laws. The Balancing the Rights of Web Surfers Equally and Responsibility (BROWSER) Act (S. 1116 (link is external)), introduced by U.S. Sen. Marsha Blackburn (R-Tenn.), is based on the old, ineffective take-it-or-leave-it terms of use model, does not allow agency rulemaking, is weak on enforcement and preempts state laws. Both are bad, anti-privacy bills. Future federal privacy bills must make the grade. Additional privacy bills are expected to be introduced by U.S. Sen. Maria Cantwell (D-Wash.) and U.S. Rep. Jan Schakowsky (D-Ill.). Separately, U.S. Sens. Richard Blumenthal (D-Conn.), Roger Wicker (R-Miss.) and Josh Hawley (R-Mo.) may release their own bills. These leaders should strive to meet the standards that the framework lays out. Baseline privacy legislation must not preempt stronger state protections and laws – such as the California Consumer Privacy Protection Act (link is external) that takes effect in 2020, biometric data protection laws such as those in Illinois (link is external) and Texas (link is external), and data breach notification laws (link is external) that exist in every state. States must be allowed to continue serving as “laboratories of democracy,” pioneering innovative new protections to keep up with rapidly changing technologies. In addition, federal privacy legislation must include a strong private right of action – a crucial tool consumers need to enforce their rights and change the behavior of powerful corporations – and establish safeguards against data practices that lead to unjust, unfair, manipulative and discriminatory outcomes. For more information, see these fact sheets (link is external). Please contact any of the individuals listed above to speak with an expert. ###
  • Big Tech companies are lobbying to undermine the only federal online privacy law in the US – one which protects children--and we need your help to stop them. Along with the Campaign for a Commercial-Free Childhood (CCFC), we ask for your help to urge the Federal Trade Commission to strengthen—not weaken—the Children’s Online Privacy Protection Act (COPPA). Please sign this petition because your voice is essential to a future where children’s privacy is protected from marketers and others. Take action (link is external) to protect the privacy of children now and in the future! Commercialfreechildhood.org/coppa (link is external)
  • Press Release

    Will the FTC Weaken Children’s Privacy Rules?

    Invited Advocates Raise Concerns About Upcoming COPPA Workshop, Plans to Undermine Federal Protections for Kids, October 7 D.C. lineup dominated by tech industry supporters

    Contact: David Monahan, CCFC (david@commercialfreechildhood.org (link sends e-mail); 617-896-9397) Jeff Chester, CDD (jeff@democraticmedia.org (link sends e-mail); 202-494-7100) Will the FTC Weaken Children’s Privacy Rules? Invited Advocates Raise Concerns About Upcoming COPPA Workshop, Plans to Undermine Federal Protections for Kids October 7 D.C. lineup dominated by tech industry supporters WHAT: The Future of the Children’s Online Privacy Protection Act Rule (COPPA): An FTC Workshop (link is external) WHEN: October 7, 2019, 9:00 am ET WHERE: Constitution Center, 400 7th St SW, Washington, DC WORKSHOP PRESENTERS FOR CAMPAIGN FOR A COMMERCIAL-FREE CHILDHOOD (CCFC) AND CENTER FOR DIGITAL DEMOCRACY (CDD): THE CHALLENGE: In 2012, the FTC approved new safeguards to protect children’s privacy in the digital era, heeding the advice of child advocates, consumer groups, privacy experts and health professionals. But now the Commission has called for comments (link is external) on COPPA three years before a new review is mandated by statute. The questions posed by the Commission, as well as public comments made by FTC staff, make privacy advocates wary that the FTC’s goal is to roll back COPPA safeguards rather than strengthen protections for children. Concerns about the FTC creating new loopholes or supporting industry calls to weaken the rules are heightened by the FTC’s speaker list for this workshop, replete with tech and marketing companies and their lawyers and lobbyists, with just a few privacy and children’s advocates at the table. The advocates are also concerned that the FTC is contemplating this action just weeks after its most significant COPPA enforcement action to date—requiring major changes to Google’s data collection practices on YouTube—a move that could result in rules being changed before those new practices have even been implemented. Children and families need increased COPPA enforcement, not weaker rules. The key problems, the advocates note, are the lack of enforcement of the law by the FTC; the failure of the agency to protect children from unfair marketing practices, such as influencers; and the need to maintain the strongest possible safeguards—whether in the home, school or on mobile devices. Speakers at the workshop include: Josh Golin, Executive Director, CCFC Will participate in a panel entitled Scope of the COPPA Rule. Katharina Kopp, Ph.D., Deputy Director, Director of Policy, CDD Will participate in a panel entitled Uses and Misuses of Persistent Identifiers. Laura M. Moy, Associate Professor of Law, Director, Communications & Technology Law Clinic, Georgetown University Law Center Will participate in a panel entitled State of the World in Children’s Privacy. Josh, Katharina, and Laura are available for questions in advance of the workshop, and will also be available to speak with press on site. See video of Future of COPPA Workshop here: https://www.ftc.gov/news-events/audio-video/video/future-coppa-rule-ftc-... (link is external) https://www.ftc.gov/news-events/audio-video/video/future-coppa-rule-ftc-... (link is external) ###
  • CDD, EPIC, USPIRG Opposition to Google/Doubleclick "Big Data" Merger

    2007 FTC filings example of groups calling for antitrust, privacy and other safeguards for digital marketplace

    Working closely with the Electronic Privacy Information Center (epic.org) and US PIRG, CDD led a campaign to oppose (link is external) the acquisition of Doubleclick by Google. CDD opposed (link is external) the deal on privacy, consumer protection and competiton grounds. We all foresaw what would happen if Google was allowed to swallow a leading digital marketing giant--more data collection, industry consolidation, weakening of consumer and privacy rights. It all happened of course, in part because the FTC hasn't ever been able to deal with the marketplace. Here are two of the filings done in this case.
    Jeff Chester
  • I played a key role (link is external) helping get the Children’s Online Privacy Protection Act (COPPA) passed by Congress in 1998 (when I was executive director of the Center for Media Education). Since then, I have tried to ensure that the country’s only federal law addressing commercial privacy online was taken seriously. That’s why it has been especially egregious to have witnessed Google violating COPPA for many (link is external) years, as it deliberately developed YouTube as the leading site for children. Google disingenuously claimed in its terms of service that YouTube was only meant for those 13 (link is external) and older, while it simultaneously unleashed programming and marketing strategies designed to appeal directly to kids. Google’s behavior sent a message that any powerful and well-connected corporation could ignore U.S. privacy law, even when that law was specifically designed to protect young people. In collaborations with our colleagues at the Campaign for Commercial-Free Childhood (CCFC (link is external)), our attorneys at the Institute for Public Representation (IPR (link is external)) at Georgetown University Law Center, and a broad coalition of consumer, privacy, public health and child rights groups, we began filing complaints at the FTC in 2015 concerning Google’s child-directed practices (on YouTube, its YouTube Kids app, and elsewhere). We also told top officials at the commission that Google was not abiding by COPPA, and repeatedly provided them documentation (link is external) of Google’s child-directed business operations. CCFC, CDD and IPR kept up the pressure on the FTC, in Congress and with the news media (see attached, for example). For a variety of reasons, the FTC, under the leadership of Chairman Joe Simons, finally decided to take action. The result was last week’s decision (link is external)—which in many ways is both historic and highly positive. Google was fined $170 million for its violations of children’s privacy, a record amount in terms of previous COPPA-connected financial sanctions. The FTC’s action also implemented important new policies (link is external) protecting children: Children will no longer be targeted with data-driven marketing and advertising on YouTube programming targeted to kids: This is the most important safeguard. Google announced that starting around January 2020, there would no longer be any form of personalized “behavioral” marketing permitted on YouTube’s programming that targets children. The “Official” YouTube blog post explained that Google “will limit data collection and use on videos made for kids only to what is needed to support the operation of the service. We will also stop serving personalized ads on this content entirely….” Google will require video producers and distributers to self-identify that their content is aimed at kids; it also committed to “use machine learning to find videos that clearly target young audiences, for example those that have an emphasis on kids characters, themes, toys, or games.” Google also explained that child-directed programming on YouTube will receive an additional safeguard—it won’t permit any personalized targeting on its child-directed content. Google committed to make substantial investments in its YouTube Kids (link is external) service: Google launched the YouTube Kids “app” in 2015, claiming it was “the first Google product (link is external) built from the ground up with little ones in mind.” But the app never rivaled the main YouTube platform’s hold on children, and was plagued with a number of problems (such as harmful content). Now, as a result of the FTC investigation, Google announced that it will bring “the YouTube Kids experience to the desktop,” increase its promotion of the service to parents, and more effectively curate different programming that will appeal to more young people—with new tiers of content suitable for “Preschool (ages 4 & under); Younger (ages 5-7); and Older (ages 8-12).” Google created a $100 million fund for “quality kids, family and educational content.” This is another proposal CCFC and CDD made and we are gratified Google acknowledged it bears responsibility to support programing that enriches the lives of children. This is to be a three-year program that is designed for “the creation of thoughtful, original children’s content on YouTube and YouTube globally.” Google has made changes to make YouTube a “safer platform for children:” The company is proactively promoting “quality” children’s programming by revising the algorithm used to make recommendations. It is also not permitting comments and notifications on its YouTube child-directed content. There are questions that still need to be answered about how Google will implement these new policies. For example, will the company prohibit the data targeting of children on YouTube worldwide? (It should.) How will it treat programming classified as “family viewing”—exempt it from the new data targeting safeguards? (It should not be permitted to do so.) Will the new $100 million production fund commit to supporting child-directed non-commercial content (instead of serving as a venture investment strategy for Google to expand its marketing to kids plans). Will Google ensure that its other child-directed commercial activities—such as its Play Store—also reflect the new safeguards the company have adopted for YouTube? Google also targets young people via so-called “influencers,” including videos where toys and other products are “unboxed.” Google needs to declare such content as child-directed (and should refrain from these practices as well). CCFC, CDD and our allies intend to play a proactive role holding Google, its programmers, advertisers and the FTC accountable to make sure that these new policies are implemented effectively. These new FTC-forced changes to how Google serves children are part of our commitment to ensuring that young people around the world grow up in a media environment that respects and promotes their health, privacy, and well-being.
    Jeff Chester
  • Contact: Jeff Chester, CDD (jeff@democraticmedia.org (link sends e-mail); 202-494-7100) David Monahan, CCFC (david@commercialfreechildhood.org (link sends e-mail); 617-896-9397) Advocates Who Filed the Privacy Complaint Against Google/YouTube Laud Improvements, But Say FTC Settlement Falls Far Short BOSTON, MA & WASHINGTON, DC—September 4, 2019—The advocates who triggered the Federal Trade Commission’s (FTC) investigation into YouTube’s violations of the Children’s Online Privacy Protection Act (COPPA) say the FTC’s settlement with Google will likely significantly reduce behavioral marketing to children on YouTube, but doesn’t do nearly enough to ensure children will be protected or to hold Google accountable. In April, 2018, Campaign for a Commercial-Free Childhood (CCFC) and the Center for Digital Democracy (CDD), through their attorneys at Georgetown Law’s Institute for Public Representation (IPR), filed an FTC complaint (link is external) detailing YouTube’s COPPA violations. Twenty-one other privacy and consumer groups signed on to CCFC and CDD’s complaint, which detailed how Google profits by collecting personal information from kids on YouTube, without first providing direct notice to parents and obtaining their consent as required by law. Google uses this information to target advertisements to children across the internet and across devices, in clear violation of COPPA. Today, the FTC and the New York Attorney General announced a settlement with Google, fining the company $170 million. The settlement also “requires Google and YouTube to develop, implement, and maintain a system that permits channel owners to identify their child-directed content on the YouTube platform so that YouTube can ensure it is complying with COPPA.” Content creators will be asked to disclose if they consider their videos to be child-directed; if they do, no behavioral advertising will be served to viewers of those videos. “We are pleased that our advocacy has compelled the FTC to finally address YouTube’s longstanding COPPA violations and that there will be considerably less behavioral advertising targeted to children on the number one kids’ site in the world,” said CCFC’s Executive Director Josh Golin. “But it’s extremely disappointing that the FTC isn’t requiring more substantive changes or doing more to hold Google accountable for harming children through years of illegal data collection. A plethora of parental concerns about YouTube – from inappropriate content and recommendations to excessive screen time – can all be traced to Google’s business model of using data to maximize watch time and ad revenue.” In a July 3, 2019 (link is external) letter to the FTC, the advocates specifically warned that shifting the burden of COPPA compliance from Google and YouTube to content creators would be ineffective. The letter noted many children’s channels were unlikely to become COPPA compliant by turning off behavioral advertising, since Google warns that turning off these ads “may significantly reduce your channel’s revenue.” The letter also detailed Google’s terrible track record of ensuring COPPA compliance on its platforms; a 2018 study found that 57% of apps in the Google Play Store’s Designed for Families program were violating COPPA despite Google’s policy that apps in the program must be COPPA compliant. And as Commissioner Rebecca Slaughter wrote in her dissent, many children’s content creators are not U.S.-based and therefore are unlikely to be concerned about FTC enforcement. “We are gratified that the FTC has finally forced Google to confront its longstanding lie that it wasn’t targeting children on YouTube,” said CDD’s executive director Jeff Chester, who helped spearhead the campaign that led to the 1998 passage of COPPA “However, we are very disappointed that the Commission failed to penalize Google sufficiently for its ongoing violations of COPPA and failed to hold Google executives personally responsible for the roles they played. A paltry financial penalty of $170 million—from a company that earned nearly $137 billion in 2018 alone -- sends a signal that if you are a politically powerful corporation, you do not have to fear any serious financial consequences when you break the law. Google made billions off the backs of children, developing a host of intrusive and manipulative marketing practices that take advantage of their developmental vulnerabilities. More fundamental changes will be required to ensure that YouTube is a safe and fair platform for young people.” Echoing Commissioner Rohit Copra’s dissent, the advocates noted that unlike smaller companies sanctioned by the FTC, Google was not forced to pay a penalty larger than its “ill-gotten gains.” In fact, with YouTube earning a reported $750 million annually from children’s content alone, the $170 million fine amounts to less than three months of advertising revenue from kids’ videos. With a maximum fine of $41,484 per violation, the FTC easily could have sought a fine in the tens of billions of dollars. "I am pleased that the FTC has made clear that companies may no longer avoid complying with COPPA by claiming their online services are not intended for use by children when they know that many children in fact use their services,” said Angela Campbell, Director Emeritus of IPR’s Communications and Technology Clinic at Georgetown Law, which researched and drafted the complaint. Campbell, currently chair of CCFC’s Board, served as lead counsel to CCFC and CDD on the YouTube and other complaints alleging COPPA violations. She, along with Chester, was responsible for filing an FTC complaint in 1996 against a child-directed website that led to Congress’s passage of COPPA in 1998 (link is external). COPPA gave the FTC expanded authority to implement and enforce the law, for example, by including civil penalties. About the proposed settlement, Campbell noted: “It’s disappointing that the FTC has not fully used its existing authority to hold Google and YouTube executives personally liable for adopting and continuing to utilize a business model premised on ignoring children’s privacy protection, to adopt a civil penalty substantial enough to deter future wrongdoing, or to require Google to take responsibility for ensuring that children’s content on YouTube platforms complies with COPPA.” On the heels of a sweetheart settlement with Facebook, the advocates said the deal with Google was further proof the FTC wasn’t up to the task of protecting consumers’ privacy. Said Campbell, “I support Commissioner Slaughter’s call to state attorney generals to step up and hold Google accountable. Added Chester, “The commission’s inability to stop Google’s cynically calculated defiance of COPPA underscores why Congress must create a new consumer watchdog that will truly protect Americans’ privacy.” Organizations which signed on to the CCFC/CDD 2018 FTC complaint were Berkeley Media Studies Group; Center for Media Justice; Common Sense; Consumer Action; Consumer Federation of America; Consumer Federation of California; Consumers Union, the advocacy division of Consumer Reports; Consumer Watchdog; Corporate Accountability; Defending the Early Years; Electronic Privacy Information Center (“EPIC”); New Dream; Obligation, Inc.; Parent Coalition for Student Privacy; Parents Across America; Parents Television Council; Privacy Rights Clearinghouse; Public Citizen; The Story of Stuff Project; TRUCE (Teachers Resisting Unhealthy Childhood Entertainment); and USPIRG. ###
  • Press Statement Google YouTube FTC COPPA Settlement Statement of Katharina Kopp, Ph.D. Deputy Director Center for Digital Democracy August 30, 2019 It has been reported that Google has agreed to pay between $150 million and $200 million to resolve an FTC investigation into YouTube over alleged violations of a children's privacy law. A settlement amount of $150-200 million would be woefully low, considering the egregious nature of the violation, how much Google profited from violating the law, and given Google’s size and revenue. Google’s unprecedented violation requires an unprecedented FTC response. A small amount like this would effectively reward Google for engaging in massive and illegal data collection without any regard to children’s safety. In addition to assessing substantial civil penalties, the FTC must enjoin Google from committing further violations of COPPA and impose effective means for monitoring compliance; the FTC must impose a 20-year consent decree to ensure Alphabet Inc. acts responsibly when it comes to serving children and parents. ------ In April, 2018, the Center for Digital Democracy (CDD) and the Campaign for Commercial-Free Childhood (CCFC), through their attorneys at Georgetown Law’s Institute for Public Representation (IPR), filed an FTC complaint (link is external) detailing YouTube’s COPPA violations. Twenty-one other privacy and consumer groups signed on to CCFC and CDD’s complaint, which detailed how Google profits by collecting personal information from kids on YouTube, without first providing direct notice to parents and obtaining their consent as required by law. Google uses this information to target advertisements to children across the internet and across devices, in clear violation of COPPA.
  • Blog

    CDD Memo to FTC on Facebook Consent Decree Violations--2013

    FTC has long ignored how market operates-it still does in 2019

  • News

    Groups Join Legal Battle to Fight Ineffective FTC Privacy Decision on Facebook

    Statements from Campaign for Commercial-Free Childhood, CDD, Color of Change, Common Sense Media, Consumer Action, Consumer Federation of America, Open Markets, Public Citizen, USPIRG

    FOR RELEASE July 26, 2019 Consumer Privacy Organizations to Challenge Facebook Settlement Statement from Groups --------- “The Settlement Fails to Provide Meaningful Relief to Facebook Users” WASHINGTON, DC – Many of the nation’s leading consumer privacy organizations are urging a federal court in Washington, DC to consider public comments before finalizing a proposed settlement between the Federal Trade Commission and Facebook. “The Facebook settlement is both historic and controversial. Many believe the FTC failed to establish meaningful safeguards for consumer privacy. We believe the court overseeing the case should consider the views of interested parties,” said Marc Rotenberg, President of the Electronic Privacy Information Center. Under the terms of the settlement, Facebook will pay a record-breaking $5 b fine to the United States Treasury, but there will be no significant changes in Facebook’s business practices and the FTC will release all pending complaints against the company. Typically in a proposed FTC settlement, the public would be provided an opportunity to provide comments to the agency before finalizing the deal. But no such opportunity was provided in the Facebook settlement. Many of the organizations that are joining the effort have also filed detailed complaints with the Federal Trade Commission, alleging that Facebook has violated privacy laws, including the Children’s Online Privacy Protection Act. A Freedom of Information Act case revealed that there are more than 26,000 complaints against Facebook currently pending at the Commission. In a similar case in 2012, the privacy group Consumer Watchdog challenged the FTC settlement with Google regarding the Safari hack. In other consumer privacy cases, courts have created opportunities for interested parties to file papers and be heard prior to a final determination on a proposed settlement. The case is In the Matter of Facebook, No. 19-cv-2184 (D.D.C. Filed July 24, 2019) EPIC filed with the court today: https://epic.org/2019/07/epic-challenges-ftc-facebook-s.html (link is external) Statements of Support: Brandi Collins-Dexter, Senior Campaign Director, Color of Change, “Despite the large price tag, the FTC settlement provides no meaningful changes to Facebook’s structure or financial incentives. It allows Facebook to continue to set its own limits on how much user data it can collect and it gives Facebook immunity for unspecified violations. The public has a right to know what laws Facebook violated. Corporations should face consequences for violating the public trust, not be given a rubber stamp to carry out business as usual. This settlement limits the ability of Black users to challenge Facebook’s misuse of their data and force real accountability which is why the courts must review the fairness of this settlement.” Susan Grant, Director of Consumer Protection and Privacy, Consumer Federation of America: “The FTC’s settlement with Facebook sells consumers short by failing to change the company’s mass surveillance practices and wiping away other complaints that deserved to be addressed. It needs to be stronger to truly protect our privacy.” Linda Sherry, Director of National Priorities, Consumer Action: “The FTC’s pending Facebook settlement does not take adequate measures to limit the collection and sharing of consumers’ personal information, but appears to provide the company with extensive protections from even future violations. Consumer Action respectfully urges the court to consider positions from interested parties who have related complaints filed with the FTC to ensure that the most fair and comprehensive agreement is approved.” Sally Hubbard, Director of Enforcement Strategy, Open Markets. “The FTC’s settlement is woefully insufficient in light of Facebook’s persistent privacy violations. The fine is a mere cost of doing business that makes breaking the law worth it for Facebook. Remedies must curb Facebook’s widespread data collection and promote competition. Otherwise Facebook will continue to fortify its monopoly power by surveilling users both on Facebook and off, and users can’t vote with their feet when Facebook violates their privacy. The public must have the opportunity to be heard on this negligent settlement." Robert Weissman, President, Public Citizen: “The FTC's settlement amounts to Facebook promising yet again to adhere to its own privacy policy, while reserving the right to change that policy at any time. That approach will fail to protect users' privacy. The court should reject the settlement and order the FTC to try again and do better.” Josh Golin, Executive Director, Campaign for Commercial-Free Childhood: “Facebook has been exploiting kids for years, and this proposed settlement is essentially a get-out-of-jail-free card. It potentially extinguishes our children's privacy complaints against Facebook, but offers absolutely no protections for kids' privacy moving forward. It also sweeps under the rug a complaint detailing how Facebook knowingly and intentionally tricked kids into spending money on mobile games over several years, sometimes to the tune of thousands of dollars per child.” James P. Steyer, CEO and Founder of Common Sense Media: "On behalf of families across the country, Common Sense fully stands behind EPIC's motion. The proposed settlement is a "get out of jail free" card for Facebook, purporting to absolve Facebook not only of liability for privacy abuses but for other -- completely unaddressed and unexplored -- Section 5 abuses. One such abuse that the FTC is aware of and that court documents confirm includes tricking kids into making in-app purchases that have put families out hundreds and even thousands of dollars —something the company has yet to meaningfully change its policies on to this day. Such a broad release is unprecedented, unjustified and unacceptable." Edmund Mierzwinski, Senior Director for Federal Consumer Programs, U.S. PIRG: "This laughable $5 billion settlement with the category-killer social media giant Facebook makes the much smaller Equifax settlement for sloppy security look harsh. Facebook intentionally collects and shares an ever-growing matrix of information about consumers, their friends and their interests in a mass surveillance business model. It routinely changes its previous privacy promises without consent. It doesn't adequately audit its myriad business partners. The FTC essentially said to Facebook: "Pay your parking ticket but don't ever change. Your fast-and-loose practices are okay with 3 of the 5 of us." Not changing those practices will come back to haunt the FTC, consumers and the world.” Jeff Chester, Executive Director, Center for Digital Democracy: "The 3-2 Facebook decision by the FTC leaves millions of Americans vulnerable to all the problems unleashed by the Cambridge Analytica scandal. The commission adopted a woefully inadequate remedy that does nothing to stem the fundamental loss of its user privacy which led to our original 2009 complaint."
    Jeff Chester
  • Press Release

    FTC Fails to Protect Privacy in Facebook decision

    Instead of serious structural and behavioral change, 3-2 deal is a huge giveaway. By dismissing all other claims, Simons' FTC does disservice to public

    Statement of Jeff Chester, executive director, Center for Digital Democracy--CDD helped bring the 2009 FTC complaint that is the subject of today's decision on the Consent Order Once again, the Federal Trade Commission has shown itself incapable of protecting the privacy of the public and also preventing ongoing consumer harms. Today's announcement of a fine and--yet again! --improved system of internal compliance and other auditing controls doesn't address the fundamental problems. First, the FTC should have required Facebook to divest both its Instagram and Whatsapp platforms. By doing so, the commission would have prevented what will be the tremendous expansion of Facebook's ability to continually expand its data gathering activities. By failing to require this corporate break-up, the FTC has set the stage for what will be "Groundhog Day" violations of privacy for years to come. The FTC should have insisted that an independent panel of experts--consumer groups, data scientists, civil rights groups, etc.--be empaneled to review all the company's data related products, to decide which ones are to be modified, eliminated, or allowed to continue (such as lookalike modeling, role of influencers, cross-device tracking, etc.). This group should have been given the authority to review all new products proposed by the company for a period of at least five years. What was needed here was a serious change in the corporate culture, along with serious structural remedies, if the FTC really wanted to ensure that Facebook would act more responsibly in the future. The dissents by Commissioners Chopra and Slaughter illustrate that the FTC majority could have taken another path, instead of supporting a decision that will ultimately enable the problems to continue. Today's decision also dismisses all other complaints and requests for investigation related to Facebook's consent decree failures--a huge giveway. The FTC should be replaced by a new data protection agency to protect privacy. The commission has repeatedly demonstrated that--regardless of who is in charge--it is incapable of confronting the most powerful forces that undermine our privacy--and digital rights.
  • For years, consumer and privacy advocates attempted to get the Federal Trade Commission to act responsibly when it came to ensuring that the digital giants treated the public fairly, including their privacy. Since the mid-1990's, when I first started working to press the commission to be more responsive to the threats to autonomy and fairness triggered by the unrelenting and stealth gathering of all of our personal information (often working with EPIC), I was confronted by an agency which was so cautious, it blinded itself to the problems. The agency has never been able to address the role that digital marketing plays, for example, in manipulating people, helping it collect even more data on individuals. It refused to stop or curtail "Big Data" connected mergers or acquisitions, even though these deals further eroded our privacy. Overall, regardless of political party, the FTC has too often been timid, fearful, weak-kneed to industry, uninformed. Indeed, I believe that the massive global erosion of privacy and the growth of universal commercial surveillance is due, in large part, to the failure of the FTC to stop Google, Facebook and others from constantly expanding how they are able to get control over our personal details and use it anyway they desire. The FTC is an un-indicted conspirator in any privacy case. Cambridge Analytica was merely emblematic of the way the digital data marketing industry operates daily throughout the world. It wasn't an aberration, and there were and are many more like it. During the nearly 25 years I worked to pressure the FTC to do "the right thing," I and my many colleagues attempted to be a voice of information, conscience, political pressure. It helped no doubt. But I don't think we can save the agency at this point. We need a new digital watchdog that is set up from the get go with a clear mission to protect and empower the public--including ensuring their civil rights. Here's a memo, btw, we sent to Jim Kohm and other FTC officials working on the Facebook consent decree in 2013. We also organized a briefing for them; sent them trade stories, documenting the many ways we believe Facebook was violating its 2011 agreement. We gave them similar information on Google and its own consent decree failings. The FTC staff didn't see the problem. We can discuss why at some point, but I gather it's because they don't really want to tackle the forces that shape contemporary digital marketing. This is a sad story of the consumer agency that has a "don't ask, don't tell me" attitude when it comes to the powerful companies shaping our digital lives.
  • Blog

    What FTC needs to do to address Google/YouTube violations of kids privacy law

    If FTC 3-2 decision does not include the following serious remedies, as listed below, it has failed to be effective protecting children & enforcing the law

    Proposed Consent Order Penalties and Conditions The FTC should seek a 20-year consent decree which includes the following forms of relief: Injunctive relief Destroy all data collected from children under 13, in all forms in Google’s possession, including inferences drawn from this data, custody, or control of YouTube and all of Alphabet’s subsidiaries engaged in online data collection or commercial uses (e.g. advertising), including, but not limited to, Google Ads, Google Marketing Platform and their predecessors. Immediately stop collecting data from any user known to be under age 13, and any user that a reasonable person would likely believe to be under age 13, including, but not limited to, persons that are viewing any channel or video primarily directed to children, persons who have been identified for targeted ads based on being under 13 or any proxy for under 13 (e.g., grade in school, interest in toys, etc.), or any other factors. Identify, as of the date of this consent order, as well as on an ongoing basis, any users under age 13, and prohibit them from accessing content on YouTube. Prohibit users under age 13 from accessing content on YouTube Kids unless and until YouTube has provided detailed notice to parents, obtained parental consent, and complied with all of the other requirements of COPPA and this consent order. Remove all channels in the Parenting and Family lineup, as well as any other YouTube channels and videos directed at children, from YouTube. YouTube may make such channels and videos available on a platform specifically intended for children (e.g. YouTube Kids) only after qualified human reviewers have reviewed the content and determined that the programming comply with all of the policies for YouTube’s child-directed platform, which must include, but are not limited to: No data collection for commercial purposes. Any data collected for “internal purposes” must be clearly identified as to what is being collected, for what purpose, and who has access to the data. It may not be sold to any third parties. No links out to other sites or online services. No recommendations or autoplay. No targeted marketing. No product or brand integration, including influencer marketing. Consumer education Require Google to fund independent organizations to undertake educational campaigns to help children and parents understand the true nature of Google’s data-driven digital marketing systems and its potential impacts on children’s wellbeing and privacy. Require Google to publicly admit (in advertising and in other ways) that it has violated the law and warn parents that no one under 13 should use YouTube. Record keeping and monitoring provisions Google must submit to an annual audit by a qualified, independent auditor to ensure that Google is complying with all aspects of the consent decree. The auditor must submit their report to the FTC. The FTC shall provide reports to Congress about the findings. All of the annual audits must be publicly available without redaction on the Commission’s website within 30 days of receipt. Google may not launch any new child-directed service until the new service has been reviewed and approved by an independent panel of experts – including child development and privacy experts – to be appointed by the FTC. Google must retain, and make available to the FTC on request, documentation of its compliance with the consent decree. Civil penalties and other monetary relief Google will pay the maximum possible civil penalties – $42,530 per violation. Whether violations are counted per child or per day, the total amount of the penalty must be sufficiently high to deter Google and YouTube from any further violations of COPPA. Google to establish a $100 million fund to be used to support the production of noncommercial, high-quality, and diverse content for children. Decisions about who receives this money must be insulated from influence by Google. In addition, we ask the FTC to consider using its authority under Section 13(b) of the FTC Act to require Google and YouTube to disgorge ill-gotten gains, and to impose separate civil penalties on the management personnel at Google and YouTube who knowingly allowed these COPPA violations to occur.
  • Blog

    Time to Legislate COPPA 2.0

    FTC's Proposed COPPA Review comes too late; Agency cannot be relied on to protect youth, families

    Today, the FTC announced plans to review the Children's Online Privacy Protection Act (COPPA) rules. CDD and allies successfully campaigned to have the law's rules expanded in 2012, to ensure that the privacy of children 12 and under was better protected in today's "Big Data" driven cross-device environment. But it's too late for the FTC to make modest changes to how it implements the 1998 law. The commission has failed to effectively enforce the law for years--both Republicans and Democrats are at fault here. For example, the commission has long known that Google was deliberately ignoring COPPA, in order to build its YouTube service as the leading child-directed site. But it did nothing. Under a bill proposed by Sens. Edward J. Markey and Josh Hawley, the FTC would be required to proactively ensure that children's data is better protected, and that there are serious safeguards when marketing to them. It's time for the FTC to come out in support of that bill.
  • News

    FCC Commissioners Channel Scrooge and Weaken Children's TV Safeguards

    FCC fails to ensure children in the U.S. have access to free, quality video content

    "The Trump FCC just gave some of the country’s most powerful media companies a huge taxpayer-funded gift. By weakening a key safeguard requiring companies such as Comcast/NBC, News Corp./Fox, Disney/ABC, and Sinclair to air on their broadcast TV stations a few hours of educational programming for children, the FCC has placed the interests of the already rich and powerful over the needs of children and families. "Now these giant media companies get a huge public taxpayer hand-out in terms of free access to the airwaves (spectrum), as well as guaranteed access to cable TV systems, without any serious public-interest obligations. The FCC has given the TV industry a huge benefit, without getting anything in return. "Congress must step in and enact a new law that requires TV stations, cable systems and streaming video providers to offer a wide range of quality content for children. Such programming should be free—and not behind paywalls. In the meantime, today’s decision by the FCC will be remembered as one in which the commission's three GOP members embodied the worst qualities of Dickens’ Ebenezer Scrooge." statement of Jeff Chester, executive director, Center for Digital Democracy. CDD’s predecessor group Center for Media Education led the campaign in the early the 1990’s that led to the Children’s Television Act rules that were weakened today. It did the report in the early 1990’s that revealed TV stations claimed that shows like The Jetsons and The Flintstones were allegedly educational: https://www.nytimes.com/1992/09/30/us/broadcasters-to-satisfy-law-define-cartoons-as-education.html?searchResultPosition=13 (link is external)
  • In response to a call (link is external) for submissions by the UN Committee on the Right of the Child (link is external) on the topic of children’s rights in relation to the digital environment, CDD joins academics and advocates in submitting comments. The group calls on the Committee to recognize the far-reaching harms caused by digital marketing and the personal data extraction on which it is predicated. Many digital marketing practices infringe many rights enshrined in the UN Convention on the Rights of the Child (link is external). The Committee ought to recognize the need to protect children from these harms so children can fully enjoy the opportunities digital environments offer for their development and fulfilment of their rights.
  • Press Release

    Press Briefing: Senators, Coalition Call for Sweeping National Digital Privacy Legislation

    Experts to Demand Federal Action to Combat Growing digital-consumer and Civil Rights Threats

    For Immediate Release: Feb. 26, 2019 Contact: Mike Stankiewicz, mstankiewicz@citizen.org (link sends e-mail), (202) 588-7779 Jeff Chester jeff@democraticmedia.org (link sends e-mail) (202) 494-7100 MEDIA ADVISORY Press Briefing: Senators, Coalition Call for Sweeping National Digital Privacy Legislation Experts to Demand Federal Action to Combat Growing digital-consumer and Civil Rights Threats WHAT: Staff briefing, open to the press and sponsored by U.S. Sens. Ed Markey (D-Mass.) Tom Udall (D-N.M.), at which consumer protection and civil rights advocates will explain the urgent need for sweeping federal digital privacy legislation with a new approach. It includes baseline legislation that doesn’t pre-empt state privacy laws, the creation of a new federal data protection agency and safeguards against data practices that lead to unjust, unfair, manipulative or discriminatory, outcomes. The briefing comes as Americans increasingly demand protection of their digital privacy in light of unethical privacy sharing and harvesting by tech giants. Without any constraints, Big Tech companies and their partners are collecting sensitive information on American citizens, ranging from financial and health information to data that tracks our Internet activity across all our devices, our location throughout the day and much more. Both the federal government and the states must be empowered to protect the public from this ever-growing online threat to their privacy, welfare and civil rights. Members of the Privacy and Digital Rights for All coalition, which has announced a Framework for Comprehensive Privacy Protection And Digital Rights (link is external) in the U.S. also will speak about the need for enduring privacy innovation and limiting government access to personal data. WHEN: 2 p.m. EST, Mon., March 4 WHO: Ed Mierzwinski, consumer program director, U.S. PIRG Jeffrey Chester, executive director, Center for Digital Democracy Brandi Collins-Dexter, senior campaign director, Color of Change Josh Golin, executive director, Campaign for a Commercial-Free Childhood Burcu Kilic, research director, Public Citizen’s Access to Medicines program Christine Bannan, administrative law and policy fellow, Electronic Privacy Information Center (EPIC) WHERE: Hart Senate Office Building Room 216 120 Constitution Ave NE Washington, DC 20002 ###
  • Privacy Rights Are Civil Rights

    Over 40 Civil Rights, Civil Liberties, and Consumer Groups Call on Congress to Address Data-Driven Discrimination